Join Team RedMac, a Leading Case IH Dealer in Western Australia!
We are a leading Case IH Agricultural dealer, specialising in both new and second-hand agricultural machinery with a large dealership network across multiple locations in Western Australia. Due to recent changes and continued growth within our business, we are seeking skilled individuals to join our team as an Agricultural Service Manager. If you are looking for a lifestyle change and a rewarding career working with global agricultural brands, we want to hear from you!
Are you ready to embrace life in Western Australia, or are you considering a move away from the hustle and bustle of the eastern states? We’re excited to discuss the wonderful opportunities available at RedMac! If you thrive in a dealership environment and are already on the move or preparing to relocate to the Midwest Region of Western Australia, then you might be exactly who we need!
RedMac partners with the following leading brands:
✅ Harvest Equipment: Case IH, MacDon and Midwest fronts
✅ Tractors: Case IH 4WD Steigers, Magnums, Optum, Maxxum & Farmall
✅ Seeding & Tillage: Ausplow, Flexicoil, Horward Bagshaw, AusCut Global and Simplicity
✅ Sprayers: Case IH Patriot SP Sprayers
✅ Other equipment: Honda, Stihl, Dewalt
✅ Precision equipment: Raven, Topcon, Carbon Bee
About the Role
Join the talented team at RedMac Three Springs as a Service Manager in this exciting full-time position located in Three Springs, Western Australia. You’ll play a crucial role in leading the service operations of the business, ensuring the smooth delivery of maintenance and repairs for our valued agricultural clients.
What You’ll Be Doing
- Managing the daily operations of the service department, including workflow management, staff supervision, and performance evaluation
- Offering technical expertise and guidance to the service team, ensuring all repairs and maintenance meet the highest standards and are completed within the specified timeframe.
- Developing and implementing efficient processes and procedures to enhance workshop productivity
- Establishing and nurturing strong relationships with customers, delivering exceptional service and timely communication
- Preparing service reports and analysing key performance metrics to identify areas for improvement
- Ensuring compliance with all relevant health, safety, and environmental regulations
What We’re Looking For
We are seeking candidates who have a genuine passion for agricultural equipment and appreciate the charm of country living in small, close-knit communities.
- Experience in a similar service management role within the agricultural or automotive equipment sector, or an individual with at least ten years of experience as an agricultural technician who is eager to advance their career.
- Strong technical knowledge and practical experience in maintaining and repairing agricultural machinery and equipment
- Excellent leadership, communication, and problem-solving skills, with the ability to effectively manage a team
- Familiarity with relevant equipment and software systems
- Knowledge of parts inventory management and cost control
- A strong customer service orientation and a commitment to delivering high-quality work
- Familiarity with industry regulations and safety standards
- Relevant trade qualifications or certifications in automotive or agricultural mechanics
What We Offer
At RedMac, we are dedicated to providing our employees with a supportive and rewarding work environment. You can look forward to competitive remuneration, opportunities for professional growth, and both external and internal training.
